Terms & Conditions
Welcome and thanks for using www.ccrs.co.in .This Website/Application/Services is/are
operated and provided by Classic Car Rental Services Pvt. Ltd.
These terms and conditions (User Terms) apply to your visit to and your use of the website and
Services at www.ccrs.co.in (the Website) whether through a computer or a mobile phone, the
Service, and the Application (as defined below), as well as to all information, recommendations,
and/or services provided to you on or through the Website, the Service, and the Application. For
the purposes of these User Terms, Classic Car Rental Services Pvt. Ltd. shall mean Classic
Car Rental Services Pvt. Ltd. “You” means a person who meets the eligibility criteria set out
below.
PLEASE READ THESE USER TERMS CAREFULLY BEFORE DOWNLOADING OUR
APPLICATION AND/OR USING OUR WEBSITE.
SERVICES PROVIDED
Classic Car Rental Services Pvt. Ltd. offers information and a means to obtain transportation
services offered by third-party transportation providers, drivers, or vehicle operators (the
"Transportation Provider"), which may be requested through the use of an application supplied
by Classic Car Rental Services Pvt. Ltd., downloaded and installed by you on your
smartphone (the Application) or through any other channel made available by Classic Car
Rental Services Pvt. Ltd. for real-time tracking of your ride and booking purposes. All services
provided by Classic Car Rental Services Pvt. Ltd. to you by means of your use of the
Application are hereafter referred to as the "Service".
CONTRACT BETWEEN YOU AND Classic Car Rental Services Pvt. Ltd.
“User(s)” means any individual or business entity/organization that legally operates in India or in
other countries, uses, and has the right to use the Services provided by Classic Car Rental
Services Pvt. Ltd. By using the Application or the Service, you enter into a contract with
Classic Car Rental Services Pvt. Ltd. (the "Contract"). In order to be able to use the
Application or Service, you first need to sign up with Classic Car Rental Services Pvt. Ltd.
When signing up, you are obligated to provide Classic Car Rental Services Pvt. Ltd. with your
personal information, mobile telephone number, and credit card data. Upon successful
completion of your sign-up with Classic Car Rental Services Pvt. Ltd., Classic Car Rental
Services Pvt. Ltd. will provide you with a personal account, accessible to you with a password
of your choice.
If you reside in a jurisdiction that restricts the use of the Service or Application because of age,
or restricts the ability to enter into contracts such as this one due to age, you must abide by
such age limits and you must not use the Service and the Application. You represent that if you
are an individual, you are of legal age to enter into a binding contract, or that if you are
registering on behalf of a legal entity, that you are authorized to enter into, and bind the entity to,
these User Terms and register for the Service and the Application.
Classic Car Rental Services Pvt. Ltd. advises its users that while accessing the website, they
must abide by the applicable laws. Classic Car Rental Services Pvt. Ltd. is not responsible for
any consequences caused by your behavior during the use of services provided by Classic Car
Rental Services Pvt. Ltd. Classic Car Rental Services Pvt. Ltd. may, in its sole discretion,
refuse the Service to anyone at any time.
This Agreement applies to user(s) whether they are visitors, registered – free or paid – users
who access the Application and website for any purpose. It also applies to any legal entity which
may be represented by you under actual or apparent authority. User(s) may use this site solely
for their own personal or internal purposes.
HOW TO USE THE APPLICATION AND SERVICES PROVIDED
The Application allows you to send a request for transportation service to a Transportation
Provider. The GPS receiver—installed on the mobile device (smartphone) on which you have
downloaded the Application—detects your location and sends your location information to the
relevant Transportation Provider. The Transportation Provider has sole and complete discretion
to accept or reject each request for transportation service. The Transportation Provider also has
sole and complete discretion over whether to use the Application to receive the leads generated
through the Application. If the Transportation Provider accepts a request, the Application notifies
you and provides information regarding the Transportation Provider—including its name, vehicle
registration number, and customer service rating—and the ability to contact the Transportation
Provider by telephone. The Application also allows you to view the Transportation Provider's
progress toward the pick-up point in real time.
Classic Car Rental Services Pvt. Ltd. shall make reasonable efforts to bring you into contact
with a Transportation Provider in order to obtain transportation services, subject to the
availability of Transportation Providers in or around your location at the moment of your request
for transportation services.
For the avoidance of doubt: Classic Car Rental Services Pvt. Ltd. itself does not provide
transportation services, and Classic Car Rental Services Pvt. Ltd. is not a transportation
carrier. It is up to the Transportation Provider to offer transportation services, which may be
requested through the use of the Application and/or the Service. Classic Car Rental Services
Pvt. Ltd. only acts as an intermediary between you and the Transportation Provider. The
provision of the transportation services by the Transportation Provider to you is therefore
subject to the agreement (to be) entered into between you and the Transportation Provider.
Classic Car Rental Services Pvt. Ltd. shall never be a party to such agreement.
MANNER OF USE OF THE APPLICATION AND SERVICES BY YOU
You warrant that the information you provide to Classic Car Rental Services Pvt. Ltd. is
accurate and complete. Classic Car Rental Services Pvt. Ltd. is entitled at all times to verify
the information that you have provided and to refuse the Service or use of the Application
without providing reasons.
You may only access the Service using authorized means. It is your responsibility to
ensure you download the correct Application for your device. Classic Car Rental
Services Pvt. Ltd. is not liable if you do not have a compatible mobile device or if you
download the wrong version of the Application for your mobile device. Classic Car
Rental Services Pvt. Ltd. reserves the right to terminate the Service and the use of the
Application if you are using the Service or Application with an incompatible or
unauthorized device.
By using the Application or the Service, you further agree that:
1. You will only use the Service or download the Application for your sole, personal use
and will not resell it to a third party;
2. You will not authorize others to use your account;
3. You will not assign or otherwise transfer your account to any other person or legal entity;
4. You will not use an account that is subject to any rights of a person other than you
without appropriate authorization;
5. You will not use the Service or Application for unlawful purposes, including but not
limited to sending or storing any unlawful material or for fraudulent purposes;
6. You will not use the Service or Application to cause nuisance, annoyance, or
inconvenience;
7. You will not impair the proper operation of the network;
8. You will not try to harm the Service or Application in any way whatsoever;
9. You will not copy or distribute the Application or other Classic Car Rental Services Pvt.
Ltd. content without written permission from Classic Car Rental Services Pvt. Ltd.;
10. You will keep secure and confidential your account password or any identification
provided by Classic Car Rental Services Pvt. Ltd. which allows access to the Service;
11. You will provide us with whatever proof of identity we may reasonably request;
12. You will only use an access point or data account which you are authorized to use;
13. You are aware that when requesting transportation services by SMS or by using the
Application, standard messaging charges will apply;
14. You will not use the Service or Application with an incompatible or unauthorized device;
15. You will comply with all applicable laws from your home nation, and the country, state,
and city in which you are present while using the Application or Service.
Classic Car Rental Services Pvt. Ltd. reserves the right to immediately terminate the Service
and the use of the Application should you not comply with any of the above rules.
PAYMENT
You understand that use of the Services may result in charges to you for the services you
receive ("Charges"). Classic Car Rental Services Pvt. Ltd. will receive and/or enable your
payment of the applicable Charges for services obtained through your use of the Application.
Charges will be inclusive of applicable taxes where required by law. Charges may include other
applicable fees, tolls, and/or surcharges including a booking fee, municipal tolls, airport
surcharges, or processing fees for split payments. All Charges and payments will be enabled by
Classic Car Rental Services Pvt. Ltd. using the preferred payment method designated in your
Account, after which you will receive a receipt by email. If your primary Account payment
method is determined to be expired, invalid, or otherwise not able to be charged, you agree that
Classic Car Rental Services Pvt. Ltd. may use a secondary payment method in your Account,
if available.
As between you and Classic Car Rental Services Pvt. Ltd., Classic Car Rental Services
Pvt. Ltd. reserves the right to establish, remove, and/or revise Charges for any or all services
obtained through the use of the Services at any time in Classic Car Rental Services Pvt.
Ltd.'s sole discretion. Classic Car Rental Services Pvt. Ltd. will use reasonable efforts to
inform you of Charges that may apply, provided that you will be responsible for Charges
incurred under your Account regardless of your awareness of such Charges or their amounts.
Classic Car Rental Services Pvt. Ltd. may from time to time provide certain users with
promotional offers and discounts that may result in different amounts charged for the same or
similar services obtained through the use of the Services, and you agree that such promotional
offers and discounts, unless also made available to you, shall have no bearing on your use of
the Services or the Charges applied to you. You may elect to cancel your request for services
from a Transportation Provider at any time prior to such Transportation Provider's arrival, in
which case you may be charged a cancellation fee.
This payment structure is intended to fully compensate the Transportation Provider for the
services provided. Any representation by Classic Car Rental Services Pvt. Ltd. (on Classic
Car Rental Services Pvt. Ltd.’s website, in the Application, or in Classic Car Rental Services
Pvt. Ltd.’s marketing materials) to the effect that tipping is "voluntary," "not required," and/or
"included" in the payments you make for services provided is not intended to suggest that
Classic Car Rental Services Pvt. Ltd. provides any additional amounts, beyond those
described above, to the Transportation Provider. You understand and agree that while you are
free to provide an additional payment as a gratuity to any Transportation Provider who provides
you with services obtained through the Service, you are under no obligation to do so. Gratuities
are voluntary.
DAMAGES OR CLEANING FEES
You shall be responsible for the cost of repair for damage to, or necessary cleaning of, vehicles
and property resulting from the use of the Services under your Account in excess of normal
"wear and tear" damages and necessary cleaning ("Repair or Cleaning"). In the event that a
Transportation Provider reports the need for Repair or Cleaning, and such a Repair or Cleaning
request is verified by Classic Car Rental Services Pvt. Ltd. in Classic Car Rental Services
Pvt. Ltd.'s reasonable discretion, Classic Car Rental Services Pvt. Ltd. reserves the right to
facilitate payment for the reasonable cost of such Repair or Cleaning on behalf of the
Transportation Provider using your payment method designated in your Account. Such amounts
will be transferred by Classic Car Rental Services Pvt. Ltd. to the applicable Transportation
Provider and are non-refundable.
Should a Transportation Provider report to Classic Car Rental Services Pvt. Ltd. that you
have materially damaged the Transportation Provider's vehicle, you agree to pay for the
reasonable cost of such Repair or Cleaning via the payment method you have on file with
Classic Car Rental Services Pvt. Ltd.
You agree to cooperate with and assist Classic Car Rental Services Pvt. Ltd. in good faith,
and to provide Classic Car Rental Services Pvt. Ltd. with such information and take such
actions as may be reasonably requested by Classic Car Rental Services Pvt. Ltd., in
connection with any complaints or claims made by Transportation Providers or third parties with
respect to (i) goods or services offered or provided by you, (ii) your use of the Services, or (iii)
breach of any of these Terms of Use. If you have a dispute with one or more Transportation
Providers, you release Classic Car Rental Services Pvt. Ltd. (and Classic Car Rental
Services Pvt. Ltd.'s officers, directors, agents, subsidiaries, joint ventures, and employees)
from any and all claims, demands, and damages (actual and consequential) of every kind and
nature, known and unknown, arising out of or in any way connected with such disputes.
CANCELLATION POLICY
You may cancel an order within a certain timeframe as specified on the Website. The
cancellation window varies by city and may change from time to time. To view the cancellation
window applicable to you, please check the Website. Please note that not all orders are eligible
for cancellation. Cancellation of an order after the specified cancellation window may result in
cancellation fees.
TERMINATION
You may terminate this Agreement at any time, provided that you discontinue any further use of
the Services. Classic Car Rental Services Pvt. Ltd. may terminate this Agreement at any time
and for any reason, including, but not limited to, violation of these Terms of Use, fraudulent or
illegal use of the Services, or actions that may cause harm to others or Classic Car Rental
Services Pvt. Ltd. In the event of termination by Classic Car Rental Services Pvt. Ltd. for
violation of these Terms of Use, any remaining balance in your account at the time of such
violation may be forfeited, and you may be prohibited from using the Services in the future.
GOVERNING LAW AND DISPUTE RESOLUTION
These Terms of Use are governed by and construed in accordance with the laws of the State of
[Your State], without regard to its conflict of law principles. Any dispute arising out of or relating
to these Terms of Use or your access or use of the Services will be subject to the exclusive
jurisdiction of the state and federal courts located within the State of [Your State], and you
hereby submit to the personal jurisdiction of such courts.
AMENDMENTS
Classic Car Rental Services Pvt. Ltd. may amend these Terms of Use at any time by posting
the amended terms on the Website or within the Application. Except as otherwise stated in
these Terms of Use, all amended terms will automatically be effective immediately after they are
posted on the Website or within the Application. These Terms of Use may not be otherwise
amended except in writing signed by you and Classic Car Rental Services Pvt. Ltd. This
Agreement sets forth the entire understanding and agreement between you and Classic Car
Rental Services Pvt. Ltd. with respect to the subject matter hereof.
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